Refund, Return & Cancellation Policy

At Maryam Maariya, we value our customers and strive to ensure a seamless shopping experience. If you wish to return, exchange, or cancel your order, please review our policy below:

Return & Exchange Policy (Within UAE & International Orders)

We accept returns or exchanges within ten (10) days after the delivery of the order.

  • To initiate a return or exchange, please contact us via WhatsApp at +971 50 742 3728 or email us at contact@maryammaariya.com with your concern.
  • Items must be returned in their original condition, with tags intact and unused.
  • The original receipt must be included with the return.
  • If the return is not due to an error on our part, the customer will be responsible for the return shipping costs.
  • The refund will be issued in the form of store credit for future purchases (not cash or direct bank transfers).
  • For international returns, customers will bear all return-related costs, including shipping, customs, and import duties.

Order Cancellation & Modification Policy (Within UAE & International Orders)

If you need to cancel or modify your order, please contact us immediately.

Conditions for Order Cancellation/Modification:

  • Orders can be canceled or modified only if they have not been shipped.
  • Custom-made or personalized items cannot be canceled or modified once the customization process has begun.
  • In case of pre-paid orders, any excess amount due to modification will be refunded as store credit.
  • Orders purchased during promotions cannot be modified.
  • International order modifications are subject to availability and approval by our support team.

Cancellation Policy

We follow a ‘No Questions Asked’ cancellation policy under the following conditions:

  • If the order has not been shipped, our support team can process the cancellation.
  • If the order has already been shipped, cancellation or modification is not possible.
  • Maryam Maariya reserves the right to cancel any order due to product quality issues or unforeseen circumstances. Customers will be notified if this happens.

Contact Us

For any concerns regarding returns, exchanges, or cancellations, please reach out to us:

We appreciate your trust in Maryam Maariya and are committed to providing the best customer experience.